IN AN EMERGENCY PHONE: 020 8675 7307
The practice will try and see genuine emergencies on the same day. Emergencies will be seen on a first come first serve basis, so please phone as soon as is possible. DO NOT SEND E-MAILS as these are not accessed immediately..
Our trained reception staff will take some details to ascertain the nature and extent of the emergency. Please be patient and answer the questions to the best of your knowledge. It helps us greatly in arranging a suitable appointment.
We sometimes receive numerous calls and can only appoint at certain times. We regret we cannot always accommodate requests for flexible appointment times.
Emergency out of normal hours (including Saturdays)
This is the practice emergency out of hours number.
OUT of HOURS EMERGENCY
NHS- phone 111
Denplan SimplyHealth Patients
At Home- Contact Emergency Helpline Team on 0800 844 999 for advice about what to do in a dental emergency. Or help finding a dentist in the UK.
Abroad- Just phone +441962 844 999 at any time. They can let you know what kind of treatment you are covered for and offer you advice.
What is a Dental Emergency appointment?
The following qualify as Emergency appointments:
Severe toothache with pain radiating to eye, ear and or throat. Kept awake at nights and uncontrollable with painkillers
Pain accompanied with Swelling of tissue and raised body Temperature
Trauma to the face resulting in broken teeth
These do not qualify as emergency appointments, but will be treated as urgent appointments:
Lost or loose crowns
Broken fillings or teeth with some or little sensitivity
Bleeding from the gums
State: I would like to make an Emergency Appointment.
The following information will be required:
Nature of the emergency - “ I have had severe pain from my tooth all last night”
Nature of pain - e.g. Dull, aching, throbbing, burning, stabbing
Duration - e.g. continuous, on-off, with biting only,
Site and area affected- e.g. lower left tooth, all left jaw, spreading to the ear and neck
Medication -If taking any medication- e.g. Nurofen, antibiotic from doctors
Any other information- e.g. I had a deep filling placed a week ago,
Your immediate contact details-e.g. Mobile number, direct line at work.
Injuries to the mouth may include teeth that are knocked out (avulsed), forced out of position (extruded) or broken (fractured). Sometimes lips, gums or cheeks have cuts. Oral injuries are often painful, and should be treated by a dentist as soon as possible.
Injuries to the soft tissues of the mouth
Injuries to the inside of the mouth include tears, puncture wounds and lacerations to the cheek, lips or tongue. The wound should be cleaned right away and the injured person taken to the emergency room for the necessary suturing and wound repair.
Bleeding from a tongue laceration can be reduced by pulling the tongue forward and using gauze to place pressure on the wound area.
Avulsed teeth (knocked out)
When a tooth is knocked out you should:
Immediately call your dentist for an emergency appointment.
Attempt to find the tooth.
Gently rinse, but do not scrub the tooth to remove dirt or debris.
Place the clean tooth in your mouth between the cheek and gum.
Do not attempt to replace the tooth into the socket. This could cause further damage.
Get to the dentist as soon as possible. If it is within a half hour of the injury, it may be possible to re-implant the tooth.
If it is not possible to store the tooth in the mouth of the injured person, (e.g. young child) wrap the tooth in a clean cloth or gauze and immerse in milk.
If the tooth is pushed out of place (inward or outward), it should be repositioned to its normal alignment with very light finger pressure. Do not force the tooth into the socket. Hold the tooth in place with a moist tissue or gauze. Again, it is vital that a dentist see the injured individual within 30 minutes.
How a fractured tooth is treated will depend on how badly it is broken. Regardless of the damage, a dentist should always determine treatment.
Minor fractures can be smoothed by your dentist with a sandpaper disc or simply left alone. Another option is to restore the tooth with a composite restoration. In either case, you should treat the tooth with care for several days.
Moderate fractures include damage to the enamel, dentin, and/or pulp. If the pulp is not permanently damaged, the tooth may be restored with a full permanent crown. If damage to the pulp does occur further dental treatment will be required.
Severe fractures often mean a traumatized tooth with a slim chance of recovery.
Denplan is the UK's leading dental health care company. With Denplan Care your fixed monthly payments help you to budget for regular, affordable preventative dental care, without the fear of costly and unexpected bills. The support that Denplan Practice Teams receive from Denplan, means that they can spend more time with individual patients and concentrate on developing a good oral health routine.