Appointment Cancellation Policy and Fees
Dental Clinique is committed to providing all of our patients with exceptional care. When a patient cancels appointments without giving enough notice, they prevent another patient from being seen.
Our cancellation policy below ensures effective utilisation of appointment time for all patients awaiting appointments and treatments:
Dentist Appointments: 48 working hours notice
Hygienist Appointments: 48 working hours notice
To cancel a Monday appointment, please call the practice by 4:00 p.m. on Friday.
Private Appointment Cancellation Charge
If there are consistently missed, late cancellation or failure to attend appointments without requested notice the practice reserves the right to charge a cancellation fees. Cancellation charge will be £45.00 for each 30 minutes of the planned appointment.
Hygienist appointment cancellation charge is £45.00.
NHS Appointment Cancellation Policy
If you fail to attend a pre-booked NHS appointment on more than 3 occasions in a 2 year period or cancel late consistently without giving 48 hours’ notice then we will be unable to see you at this practice.
Due to high demand for NHS places, if you do not attend the practice at recommended recall intervals for two consecutive years we are unable to guarantee your place on the NHS list.